Shipping policy
Thank you for visiting Séléné! Once your order is confirmed, you will receive a confirmation email summarizing your purchases.
Our team prepares and ships your order within 24-48 business hours.
Shipping fees
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Mainland France: free shipping for orders over €60.
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Below €60, shipping fees are at your expense and vary depending on the delivery option chosen.
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International shipping: customs fees may apply outside the European Union and are the responsibility of the recipient.
Order tracking
Once your package is shipped, you will receive an email with a tracking link so you can follow its progress at any time.
Delivery times are given as an indication and include both preparation and transit. We do our best to deliver your order as quickly as possible.
Shipping – Mainland France:
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Pickup point: 4 to 5 business days
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Colissimo home delivery (with or without signature): 3 to 4 business days
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Chronopost Express (home delivery before 1pm): 1 business day
International shipping
Overseas territories (DOM-TOM):
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Colissimo with signature: 11 to 18 business days
Switzerland:
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Colissimo home delivery: 5 to 6 business days
European Union:
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Pickup point: 4 to 6 business days
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Chronopost Europe: 4 to 5 business days